How Artificial Intelligence can act in Marketing



Artificial intelligence (AI), the term itself refers to machines with a knowledge that resembles or simulates the human mind, most eminently learning and problem-solving. Thus, capabilities associated with the Machine Learning - this enables a system to learn from data through software (IBM, 2020) it helps in providing useful business insights and precise models, by the data collected. Moreover, the ideas they get guide marketers to promote campaign performance and output on investment (ROI) faster. 

According to Smart insights 2020, AI is making a difference in the way of marketers decode the ever-changing world of marketing by analyzing customer data and helping marketers make sense of user intent. As mentioned, the fundamental uses of AI in Marketing is Machine Learning. Some options already combine the two things that can bring advantages to increase customer value and maintenance: 

Sales forecasting: use the data collected about previous sales, also the result of this report, bring the insights of the possible sales of current and future campaigns.
Understand customers: help to have a comprehensive understanding of customers needs and expect. 
Find the trend: capacity to analyze a significant amount of data that can be used to identify upcoming trends by “joining in” real-time reasoning or events of customers.
Programmatic Ad Targeting: AI in marketing change the process into a simpler automated process. Also, it converts all or parts of the ad-buying trial utilizing software-driven technology.
Chabot: Businesses can now set predetermined answers to the frequently asked questions of their customers, also the facility of reply every time a customer sends a message.
Speech Recognition: It’s already been used in apps such as Google Maps, Shazam, and other hands-free systems. Thus can recognize talked words and turn them into the text to execute the command.
Content Generation: it can’t create long and persuasively composed articles by CEOs, bloggers, industry leaders and other skilled writers are offering in-depth information approximately any given topic.

In conclusion, it is really amazing how exposed we are to Artificial Intelligence from all sides.  Thus, AI applications in marketing enable to better understand consumer behaviour generate and analyze a larger volume of even more accurate data on the habits, preferences and attitudes of customers and interact more deeply with each one thus improving the customer experience with the brand.


References:

1. IBM (2020). ‘Machine Learning | IBM.’ [ONLINE] Available at: https://www.ibm.com/analytics/machine-learning.  (Accessed: 24 February 2020).
2. Smart Insights (2020). ‘Artificial Intelligence (AI) for marketing.’ [ONLINE] Available at: https://www.smartinsights.com/tag/artificial-intelligence-ai-for-marketing/ [Accessed: 24 February 2020].

3. Mage Plaza (2020). ‘AI Marketing: What, Why and How to use Artificial Intelligence Marketing’. [ONLINE] https://www.mageplaza.com/blog/ai-marketing-what-why-how.html [Accessed: 24 February 2020].

Comments

  1. Very informative posts that I have read on AI in Marketing.

    ReplyDelete
  2. You've summed up all the avenues AI is beneficial to marketers very well. Great stuff, Marília.

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    Replies
    1. Thanks Arjun, it is visible that AI is already playing a great role in marketing.

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  3. With this post I get knowledge of how artificial intelligence affects marketing.

    ReplyDelete
  4. Great content! Thank you for sharing

    ReplyDelete
  5. Superb blog with many useful insights. Well done and great work

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  6. Extremely relevant topic Marília, well done 👏🏻👏🏻

    ReplyDelete
    Replies
    1. Thanks for your comments, I appreciate the feedback.

      Delete
  7. Despite the fact that I have post on similar topic, your article is really insightful! Thank you!

    ReplyDelete
  8. AI is extremely important in Marketing. It's a really great article, well done👏👏👏

    ReplyDelete
  9. Great stuff! Thanks for sharing.

    ReplyDelete

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